1. Introduction
One Asset Market (“OAM”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how OAM collects, uses, stores, processes, and protects personal information when users access or use the Platform.
By using the Platform, you consent to the collection and processing of your information in accordance with this Privacy Policy.
2. Information We Collect
OAM may collect the following information:
Personal Information
- Full name
- Identity or registration number
- Email address
- Telephone number
- Physical address
- Business information
- Banking information where required
- Verification documentation
Technical Information
- IP address
- Browser type
- Device information
- Login activity
- Usage statistics
- Cookies and tracking data
Transaction Information
- Purchases
- Sales
- Payments
- Listings
- Communications conducted through the Platform
3. Why We Collect Information
OAM collects information to:
- Create and manage user accounts
- Verify identities and businesses
- Process transactions
- Facilitate communication between users
- Improve Platform functionality
- Detect fraud and suspicious activity
- Comply with legal and regulatory obligations
- Provide customer support
4. Lawful Basis for Processing
OAM processes personal information:
- With user consent
- To perform contractual obligations
- To comply with legal obligations
- To protect legitimate business interests
- To maintain Platform security and integrity
5. Sharing of Information
OAM does not sell personal information.
Information may be shared with:
- Payment processors
- Verification service providers
- Technology service providers
- Professional advisors
- Regulatory authorities where legally required
- Law enforcement agencies where legally required
Information will only be shared where necessary for legitimate business, operational, legal, or security purposes.
6. Data Security
OAM implements reasonable administrative, technical, and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While OAM takes reasonable precautions, no online system can be guaranteed to be completely secure.
7. User Responsibilities
Users are responsible for:
- Protecting account credentials
- Maintaining accurate information
- Reporting unauthorised account activity
- Protecting information shared with third parties
8. Data Retention
OAM retains information only for as long as reasonably necessary to:
- Operate the Platform
- Fulfil contractual obligations
- Resolve disputes
- Maintain records
- Comply with legal requirements
Information may be securely deleted when no longer required.
9. User Rights
Subject to applicable law, users may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of information where legally permissible
- Restriction of processing
- Withdrawal of consent where applicable
Requests may be submitted through OAM’s official contact channels.
10. Cookies and Tracking Technologies
OAM uses cookies and similar technologies to:
- Improve user experience
- Maintain login sessions
- Analyse Platform performance
- Improve security
- Support marketing and analytics activities
Additional information is available in the OAM Cookie Policy.
11. Third-Party Services
The Platform may integrate with third-party services, including:
- Payment gateways
- Analytics providers
- Marketing tools
- Verification services
Such services operate under their own privacy policies and terms.
12. Cross-Border Data Transfers
Where necessary, information may be processed or stored outside South Africa.
OAM will take reasonable steps to ensure appropriate protection of personal information during such transfers.
13. Changes to this Policy
OAM reserves the right to amend this Privacy Policy at any time.
Updated versions become effective upon publication on the Platform.
14. Contact Information
Questions relating to this Privacy Policy or requests regarding personal information may be submitted through OAM’s official contact channels.
15. POPIA Compliance Statement
OAM is committed to processing personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), and other applicable privacy legislation.
OAM will take reasonable steps to ensure personal information is processed lawfully, fairly, securely, and transparently.
